With the summer music festival season fast approaching, music lovers can follow some simple strategies to avoid joining those left out of pocket by the cancellation of music festivals across Australia.
These strategies include:
Under Australian Consumer Law, a business cannot accept payment and then fail to deliver what was promised.
If a festival is cancelled, ticket holders may be entitled to a full refund from the company that sold them the ticket.
Unfortunately things do go wrong from time to time, but knowing what to do and when can go a long way towards successfully achieving a refund.
Additional information and resources on Tasmanians’ consumer rights is available from Consumer Affairs at www.consumer.tas.gov.au or on 1300 654 499.
Additional info on musical festivals is available at consumerlaw.gov.au/musicfestivals.
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